Dysfunctional Billing System

<p>I have had a number of terrible experiences with Telkom Mobile when it comes to International Calling. This problem has been occuring for some time now and it is time i use the highest platform to voice my dissatisfaction. When I make an international call the call does not go through and yet Telkom still takes the money, if I use my cell C number to make the same call it goes through. This has happened several times and I have logged multiple cases but I only found out yesterday that only one case has been logged with regards to this matter. I hope Telkom can attend to my case properly this time around and can they also please advise me what was the basis of closing the previous case as it was not resolved.</p>