GvdW
Gerda van der Westhuizen
1 reviews | Active since May 2014
05 Oct 2015, 12:53
DUPLICATION
It has now been three months that we can not sort out this problem. We took out a contract for my tablet. A month or two later we also took out a contract for my son. However the tablet is on it's own bill and on the one with the cell phone on. We have been there numerous times and have been promised that this will be corrected with no avail. The branch manager keeps promising to phone us back, which never happens. I mean how hard can it be to see that this is a duplication as both contracts has the same IMEI number on??? Seriously guys. Do better than this....
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Telkom's replyOfficial
05 Oct 2015, 14:34Hello Gerda747,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152743
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152743
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply05 Oct 2015, 14:34
Official
Hello Gerda747,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152743
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM152743
Regards
Luleka
Telkom Social Media Team
Best regards,