Duplicated Mobile Contract not Resolved

<p>I posted in Hello Peter Begining of October 2016 about a duplicated contract that was finally cancelled, But telkom is still charging me for cancelling the Duplicated Contract and wanting R4000 for the device but their Couriers collected & returned it to them i know Because i have the wayBill Tracking Number. When i Posted the comment in October Launa Molapo (LL) From the Telkom Social Media Team Contacted me and said she will check into it. The last time Launa Molapo (LL) contacted me via email she said that its resolved and that she will confirm with Billing Department and with me. That was on 07-10-2016 since then i have had no replies or responses. Telkom is still Billing invoicing me to pay</p>