Duplicate ID numbers, what has become of this world!

Item: Telkom
Rating: 1
Author: Neeli K

Good day. I was at Telkom at Mall@ Reds on 22/12 to purchase the big deal router. I was unable to get the router as this is the current world we live in where someone is using my ID number to purchase sim cards. Amanda confirmed that Brigitte would contact me to confirm that this was sorted out with their ***** case. Unfortunately no one has contacted me until today. I need this sorted out asap. How can 2 people have exactly the same ID numbers. Telkom shop is a walk in centre. I have spent under 2.5hrs at the shop trying to get this sorted, hence they decided they will call me back as there is no landline to call to confirm. Please get this sorted asap as this is *****.

Regards.

Neeli

Helpful (0)

Replies (2)

Neeli K's updateReviewer Update

21 Jan 2018, 12:29

Good day, Any feedback to the above. I am still awaiting a phonecall?

Neeli K's update21 Jan 2018, 12:29

Reviewer Update

Good day, Any feedback to the above. I am still awaiting a phonecall?

Neeli K's updateReviewer Update

05 Feb 2018, 09:40

Hi chocs4me, Thank you for making contact with us. Please accept our sincere apologies on the inconvenience caused and the delayed response. Note that there is no active contract on your profile, the prepaid numbers needs to be cancelled under your name . We have notified the store to assist further. Regards Launa Telkom Social Media Team Good day, Has this been sorted out as this is now becoming urgent. Please call me on my mobile, and If I am busy and do not answer, please leave a message. Alternatively, please respond via email.

Neeli K's update05 Feb 2018, 09:40

Reviewer Update