1 reviews | Active since Sept 2016

03 Jan 2017, 21:03

Dumest company!!!!!

<p>I have requested my account to be cancelled on 26th of October it was not cancelled therefore I went to find out what happened and I requsted again to be cancel on 26th of October because apperently no one in telkom can click buttons to do something right. Than finally I got sms that my account was cancelled but then telkom charged me again R 94.51. I have not been using your sh*t service for over 2 months. Why am I getting charged for something I'm not using? I want my refund for the charge of R 94.51 and I want my deposit bac****! I was so happy to see sms for cancellation services because it is the worst, the most terrible company to deal with!!!! Every single months I have a problem with this idiotic company. Every months I have to go to their sh*t store and sort out the problem they are making for me. The worst!!!!!</p>

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Replies (1)
Telkom
Telkom's reply04 Jan 2017, 11:04
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,