NS
NQABA S
1 reviews | Active since Jul 2017
17 Nov 2017, 08:11
Dumbfounded
I have app**** for a line in mid- October 2017 and still await for installation. The frustration is that I call the call centre and they advise that I should await soon for a call from technicians. I am of the view that because Telkom is monopoly in fixed land lines, they are arrogant and don't have good customer care. The fact that i need the land line in order to have ADSL or connectivity that will make our family lives easy. We are in limbo and are not connected yet.
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Telkom's replyOfficial
21 Nov 2017, 07:48Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply21 Nov 2017, 07:48
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,