Due to high call volumes

Item: Telkom
Rating: 2
Author: Peter Q

The most oft heard message from Telkom call center - \Due to high call volumes". Followed by \""Speak to one of our friendly agent\"".<br> <br> How is that there is always high call volumes ? Simple....have insufficient call centre staff and demand will always exceed supply. The problem is not the call volumes"

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Telkom's replyOfficial

01 Oct 2015, 11:03

Hello pquinn,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM151187

Regards
Luleka
Telkom Social Media Team

Telkom's reply01 Oct 2015, 11:03

Official