Dubious Sale

On the 24.08 I got a call from Telkom - direct sale from a lady called Tia, who was selling / promoting the Telkom WIFI special, & as I was looking @ the TELKOM deal I too the deal, and got the router deleivered last week on the 30th, I ten called the call center on the 31.08 to activate the sim Thando said it will take 24 hrs to be active, Sim was not active, on Saturday I then called again and spoke to some guy whose mail address is ********** who assured me that the case # I had was being attended to & that activation will take place on Sunday morning. By Sunday afternoon it was still not done, I then called again & was told it will take 72 hrs to be active. Again this morning I called spoke to Refilwe who has informed that the it should have been activated within 24 hrs, and has escalated the matter to her team leader & the "call center". Burt now my frustration is that I am trying to return the device and the #`s given are not correct or they don`t have my details, Telkom is using shady methods of sales knowing very well that the 7 days expiry will pass and one will be stuck with a useless contract for 24 months, Telkom you are a ***** & running a shady **** which needs to be investigated by the commission of telecoms, I need to return this USELESS device before the 7 days, & stop ******** & de*****ing people!!!!!