DSL off for a week with no assistance from Telkom

Telkom you will need to decide if you actually care about customer service or not. Your actions currently shows no interest to assist clients in a quick sufficient way. My DSL line has been off for a week now. If you don't have enough technicians to assist clients in a quick and sufficient manner you need to appoint more. It is quite simple!

Even your own number 10210 is not working!!

My reference number is: 305ARK090319 for line number ********** 094

If you don't sort out my internet within the next day I will be canceling and move to Fiber with a different SP who actually cares about customer service. You had the monopoly of the DSL lines. You will need to up your game if you would like to survive as a company.