BM
Boris M
1 reviews | Active since Aug 2017
25 Aug 2017, 10:48
DSL Not Working
For three weeks we have been battling with our Telkom dsl line. We have spent endless hours on the phone with technical support to no avail! We still obligated to pay for zero service! The details are as follows: Telkom SA: Dear Customer, Fault 787CRK220817 has been created for Service ID ********** 075. Telkom will endeavor to resolve the problem ASAP. We would appreciate assistance!
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Replies (2)
Telkom's replyOfficial
02 Sept 2017, 07:34Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply02 Sept 2017, 07:34
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
07 Sept 2017, 13:58Hi. I do not pick up any defects when I test your line. I have adjusted your port profile to fast path. Kindly reboot your modem, monitor and reply (Private) with feedback.
Regards
Tumelo
Best regards,
Telkom's reply07 Sept 2017, 13:58
Official
Hi. I do not pick up any defects when I test your line. I have adjusted your port profile to fast path. Kindly reboot your modem, monitor and reply (Private) with feedback.
Regards
Tumelo
Best regards,