DSL Line Release

I have been battling with Telkom to Release my DSL line for almost a month now, we phone on a daily basis <br> always being told it has been done, been issued a ref # and still we are waiting, this is now ridiculous.<br> <br> i want my line released so i can use a new Service provider but this cannot be done cause Telkom not releasing the DSL line...<br> <br> *** new ref # previous *** nothing has yet been done!!!!!<br> <br>