DSL line not working, AGAIN!

I have logged a fault wih telkom for my DSL line several times. <br> It started in Late December early January, and I probably had internet access for a total of 2 days out the the whole month of January, which i was billed for and had to pay. And the Fault was logged but they only responded 2 or 3 weeks later.<br> And ever since then, my line gets fixed and they close my request but then , a few days later I have the same problem. <br> Also, when I chat to someone from Telkom, it seems like they all give me different answers to the questions I pose to them. The area that I live in (*****nce), only gets a max of 2MB. And when I asked when Telkom plans to upgrade the lines in our area, the answer I received to my question, was something in the lines of \NEVER\". And when asked who I can complain to about this , they said it's pointless, no one. I think it's pathetic that in this day and age, the max line speed one can get is 2 MB, where areas a street away from me receive 4 - 10 MB. And to top it all up. even though I am paying for a 2 MB line, I'm actually just getting 1MB.<br> Seeing that there is no one to complain to, i thought i would do so here. Maybe I'll get heard."