JS
Justin S
1 reviews | Active since Oct 2014
17 Feb 2016, 13:58
DSL Line Not Upgraded
I called for an upgrade of my telephone line on 11/02/2016. Telkom have since processed a new line instead of the upgrade and still have not processed my current line upgrade from 4Mbps to 10Mbps. The 72 Hour TAT is long over. I need this resolved immediately please.
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Telkom's replyOfficial
17 Feb 2016, 14:21Hello JRSacks,
This response serves as confirmation that your query has been received.
Your reference number : SM201931.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM201931.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Telkom's reply17 Feb 2016, 14:21
Official
Hello JRSacks,
This response serves as confirmation that your query has been received.
Your reference number : SM201931.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM201931.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.