DSL line has been suspende since the 18th of March

On the 18th of March my Telkom DSL line was suspended and i called Telkom and was told this was due to the line being in the holding pool for migrations. I was never made aware that the line was placed in the pool, no notification at all. They said this was done on the 10th of March. We tried to get the line migrated but it showed an error, Not feasible other operator active. After countless calls the error was found and the now when we check it says Not Feasible pending order on the line. I called again and was told there were two pending orders, one was for when i relocated and moved the line, this was in December 2015, the line was already moved but THEY didnt close the order. The second one was for when i requested for the line to be moved into the holding pool. This was done as well, hence the suspension, but THEY didnt close the order again. I have been told this needs to be sent to the IT just to be cleared about four times now and each time im told it will take 24 to 48 hours. This Friday will be a month with my line suspended and no one being able to sort out what definitely sounds like a very simple thing to fix, its nothing physical. Telkom please shape up.