JB
Johan B

1 reviews | Active since Jul 2016

10 Dec 2017, 18:19

DSL keeps rebooting

This is the most irritating, useless, pathetic service I have ever recieved in my life. Issues keeps coming up, they have replaced my line before (on their side) because of my line that keeps rebooting. Yet again, its back.... Never ending story, aka: let Telkom keep you down...

Im so sick and tired off paying for a service that is interrupted more 80% of the time. Keeps losing signal whilst using the internet, repairs on repairs, fault after fault, call after call...

I think I was better off, not having Telkom in my life at all

0
Replies (3)
JB
Johan B's update10 Dec 2017, 19:02
Reviewer Update
Holding on for 25 minutes already just to report this very well know, repetative issue.... PATHETIC
JB
Johan B's update10 Dec 2017, 19:28
Reviewer Update
Spoken to Austin (Supervisor), he said he will take it up tomorrow (11/12/17) and will let me know by 08:30 what is the forward. I surely hope he stays true to his word.... Jafta the line specialist will make a turn tomorrow as well again. He has been helpful as much as he can... Lets see what happens tomorrow
Telkom
Telkom's reply24 Dec 2017, 14:17
Official

Hi Johan,

Thank you for making contact with us. We apologise for the delayed response.

Please advise if you still need assistance with your query or has the parties mentioned above attended to your fault. Please do let us know, thanx.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,