WD
Werner D
1 reviews | Active since Feb 2013
31 Aug 2015, 08:32
DSL internet running at rediculous low speed
Tuesday 25 Aug, internet died. Came back online Wednesday morning around 9am. Speed-test done 0.29Mbps down and 0.42Mbps up. I pay for a 4Mbps uncapped line and now I am only able to connect to a few websites and email. Connection keeps failing. Did a ping on the line, it shows the DNS as \Fail". <br> I reported this ***. On Thursday 27th. Nice lady from call center called back"
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Telkom's replyOfficial
31 Aug 2015, 09:15Hello WernerDorfling,
We apologise for the inconvenience caused.
We will follow up on your query and provide feedback the soonest.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will follow up on your query and provide feedback the soonest.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Telkom's reply31 Aug 2015, 09:15
Official
Hello WernerDorfling,
We apologise for the inconvenience caused.
We will follow up on your query and provide feedback the soonest.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will follow up on your query and provide feedback the soonest.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***