1 reviews | Active since Aug 2013
DSL dissconnect & Pay for a 4mb line and get a 1mb
For the last 2 weeks I have experienced constant dsl disconnect and slow speeds. Some days I don't have connectivity for hours on end and on other days disconnects happen 10 - 15 times a day!<br> <br> So I did what we had to do a log a call with Telkom. 1 week later I got an sms saying my issue has been resolved and if I am happy with the service!!!!! What the hell? No technician spoke to me or have been at my house.<br> <br> I can't get hold of anyone at Telkom as they only put you through an automated system of hell. When I do have connection it seems it is now only restricted to 1 MB line speed!! <br> <br> I am a paying customer with a legal contact that is being mistreated and cheated for what I am paying. Up-timime this month has been probably 40% of the time AND I am pay for a service I am NOT GETTING! I work from home and it is negatively impacting on my business!<br> <br> I am desperately looking for an DSL alternative to Telkom!! <br>
We acknowledge you post.
Please note that we have sent you an email and await for your response so that we can assist further.
Your reference number is SM89562.
Regards
Basani Baloyi
Telkom Social Media Team
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We acknowledge you post.
Please note that we have sent you an email and await for your response so that we can assist further.
Your reference number is SM89562.
Regards
Basani Baloyi
Telkom Social Media Team
***
