RO
Ridhwaan O
1 reviews | Active since Jul 2015
07 Jul 2015, 16:01
DSL Billing on account since May without consent
Hi, <br> <br> My main issue is that no matter how many times i call 10210, i just dont seem to get hold of anybody. Ive tried and tried to call but no answer, just tape recordings. <br> <br> I would like to cancel the dsl line on *** and i would like the fees which were charged for this to be reversed. I dont want your dsl lines. <br> <br> I did not want to go this route but i dont get responses, i even tried the email option to log my query online.
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Replies (1)Telkom's replyOfficial
07 Jul 2015, 17:41Hello raomarjee,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM123661.
We apologize for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM123661.
We apologize for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply07 Jul 2015, 17:41
Official
Hello raomarjee,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM123661.
We apologize for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM123661.
We apologize for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
