DROPPING THE INTERNET SPEED AND LINES

EVERY WEEK FOR 2 TO 3 DAYS, THE LINE SPEED DROP AND NEED TO PHONE AND RESET THE ADSL. TODAY THE LINE IS SO SLOW THE SYSTEM DO NOT OPEN EVEN THE RETAIL IQ SYSTEM FOR THE SHOP!!!! THE SPEED IS 0.10 / 0.58?????? HOW AM I SUPPOSE TO ASSIST CUSTOMERS WITH A INTERNET LINE THAT IS SO SLOW AND NOTHING IS WORKING? VODACOM PREPAID IS THE WAY TO GO FORWARD???

Then the customer service tell you need to pay a fee for coming out??????