DS
Deborah S

1 reviews | Active since Jun 2015

15 Mar 2016, 08:58

Driveway dug up and consequent damages.

Telkom trying to upgrade their unreliable service, has without permission dug up my driveway, and in the process broke the water pipe and the drain pipe.<br> they tried to repair the pipes without really having tools.<br> the main water pipe burst loose, leaking full stream the whole night.<br> there is no easy way to contact telkom, as my landline has not worked for over a week now.<br> I insisted they show me the repairs prior to them closing the hole. i don't believe they have fixed the problem properly which will lead to more water wastage.<br> Right now I have a dead telkom line, no water, damaged driveway and more seriously water wastage!!!!!

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Replies (1)
Telkom
Telkom's reply15 Mar 2016, 10:15
Official
Hello Honeybaybee,

Thank you for making contact with us and brining this to our attention.


This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.


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Regards
Keagan
Telkom Social Media Team