1 reviews | Active since May 2016
<p>My complaint is for Telkom (Stellenbosch) branch, I went in to the store to apply for a phone my application was approved within 2 hours i received a SMS from them I then went back to the store and the guy that help me said it was approved and now we just have to get the phone as they did not have it in store, so he said they would have to find out at the cloest branch or order the phone from the wearhouse,I feel it is unacceptable that I have to wait almost 2 weeks now for ONE phone to come to the branch!!!!! I feel it's VERY PERTHETIC on a service point that me ( the customer) has to go in to the store daily for the last week and a half and just be told "SORRY WE HAVE NOTHING YET" and NO one is telling me when it will come or anything im still in the dark TODAY!!!!!!!!!!!</p>
Hi Alvino87
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
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keagan
Telkom Social Media Team
Best regards,
Hi Alvino87
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
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