Dreadful, horrible, awful, terrible Service
<p>Order for NEW landline and DSL. Telkom made an all day appointment with me 08:30 - 16:30 for 11 Jan, I took a days leave and they did a no show. I escalated on 12 Jan Ref AI ********** . I called again on 13 Jan to find out that the technician cancelled the escalation. I then spent 1 hour 16 minutes on the phone with Siphwe and he provided a new reference 943340, he made a new appointment for Mogomat to come out on 14 Jan between 07:30 - 12:00 again they did a no show. I walked down to the Technical Dept in Second Avenue Claremont to find out that Mogomat was't working on the 14 Jan, there also wasn't a manager on site that I could talk to. I called 10213 again on the 17 Jan this time I spoke to Managie Govender who told me that the installation is now scheduled for 6 Feb.</p> <p>The new installation date of 6 February (where clearly I have been pushed to the back of the queue is not acceptable).</p> <p>Can someone PLEASE get hold of me to get this resolved, one would think that you didn't need the business.</p>
