Downed Landline

<p>On 8 December 2016, we reported to Telkom that our landline has been struck by lightning. After 4 seperate technician visits (many more phone call in between from my cellphone), they told us that it was the line that ran alongside our house that was not working and will need to be replaced.</p> <p> </p> <p>Great, wonderful - now, TODAY ON 22 FEBRUARY 2017, they have still not sent a technician to replace the line. I pay the bill EVERY MONTH and we subscribe to ADSL as well as an Internet Provider.</p> <p> </p> <p>WHEN MAY I ASK WILL TELKOM COME FIX THE LINE? </p> <p> </p> <p>Calling doesn't help as they escalate, escalate and escalate.</p> <p> </p> <p>Pleaes could you help us?</p> <p> </p> <p>Cornelie Pheiffer</p>