DOWN TIME

OUR TELKOM INTERNET HAS BEEN DOWN SINCE LAST WEEK WEDNESDAY.<br> I HAVE LOGGED SEVERAL FAULTS WITH TELKOM.<br> <br> I HAVE HAD NO RESPONSE, NO UPDATE WITH REGARDS TO WHAT IS GOING ON, WHY THE SERVICE IS DOWN, WHAT THEY ARE DOING ABOUT IT ECT.<br> <br> THIS IS ABSOLUTELY PATHETIC!! AS A PAYING CUSTOMER, THE LEAST I EXPECT IS FOR TELKOM TO HAVE THE DECENCY TO LET ME KNOW WHAT IS GOING ON!!<br> <br> I AM HIGHLY ****ED AS I AM A COMPANY OWNER AND AFTER LEAVING THE OFFICE I OFTEN WORK FROM HOME AND ALL OF MY WORK IS INTERNET BASED.<br> <br> THANK GOD I DIDN'T OPT FOR TELKOM BUSINESS IN MY OFFICE! WHAT HORRIBLE SERVICE!<br> <br> I WOULD APPRECIATE SOME ANSWERS AS WELL AS A REBATE FOR ALL THE DAYS MY SERVICE WAS DOWN.