1 reviews | Active since May 2015
Down right pathetic.
<p>After 3 days of missed appointments Telkom still has not installed my fixed line... after 4 calls in 2 days (20 minutes waiting time minimum) where each call centre agent assures you the technician is coming to install your line and that they're escalating the call - at this point all Telkom has managed to do is spend my money by me phoning them to find out what's going on. Don't think they'll ever phone a new customer - that's asking way too much! Im following through on what i said I would do - turn to a social media site in the hope to get someone with more than two brain cells to help me get my fixed line installed. Why does a consumer have to become a complete ***** before they can get service?</p>
Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
