EA
Elmo A

1 reviews | Active since Jun 2016

21 Jun 2016, 17:56

Down line, contract termination

<p>Time 2 vent. I've tried everything so let me try this. 3 months ago a logged a call with telkom because my internet was down. After a more than a month they sent a sms saying the telkom line in the area was ******. Now 3 months later i receive an email saying that my contract has been cancelled and they will not be asding a new line and i should look into other means. Even though ive still been paying up until now.</p>

0
Replies (1)
Telkom
Telkom's reply22 Jun 2016, 13:31
Official

Hello Elmoa4

Any service that has been paid while non-functioning will be credited.

Once the account is closed off from our side , it will automatically be credited.

Regards

Noleen

Telkom Social Media Team.

Best regards,