Double Standards

<p style="color: #555555;">So, I app**** online for a Samsung Tablet which was on special at Telkom before the deal ended (end of March). TWICE ..... </p> <p style="color: #555555;">Firstly, noone contacted me even though I repeatedly phoned (no answer); and messaged constantly on FACEBOOK - finally a call back after almost a month.</p> <p style="color: #555555;"> </p> <p style="color: #555555;">Very nice and helpful lady ***isted with doing ANOTHER application telephonically this time (a/h which i may add). She said she will come back to me which she did in (I think) two days time - only to inform me that my credit rating is low ?????????? I really don't understand this as:</p> <p style="color: #555555;"> </p> <p style="color: #555555;">1. I have one contract with Telkom?</p> <p style="color: #555555;">2. I have a few other accounts which I have never defaulted payment with.</p> <p style="color: #555555;">3. I don't have many debts so I can afford a new contract.</p> <p style="color: #555555;">3. and now ... CHERRY ON TOP ...... I receive a call few days ago from Telkom OFFERING ME A CONTRACT for another deal!!!!</p> <p style="color: #555555;"> </p> <p style="color: #555555;">How is this possible??? The guy on the phone could not understand it as well???</p> <p style="color: #555555;"> </p> <p style="color: #555555;">Only reasoning I have is that they did not want to honour the special after the end date even though I app**** beforehand.</p> <p style="color: #555555;"> </p> <p style="color: #555555;">I wish I could ask these questions to Telkom directly; but that's proving to be impossible. Their staff at some of their branches are also very unhelpful. :( </p>