Double payments deducted each month
Telkom mobile deducts money from my account each month for two contracts after I asked them to cancell one before activating my new one, they never did and continue deducting money from me I have filled numerous complaints which are yust being ignored month after month they owe me R3000 by now which they arent able to pay back and arent able to cancel my debit order please help. Since I take it to be ***** from telkom
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Telkom's replyOfficial
13 Apr 2016, 18:46Hello gjdeljames,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM223289.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM223289.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Best regards,
Telkom's reply13 Apr 2016, 18:46
Official
Hello gjdeljames,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM223289.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM223289.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Best regards,