Double payments and I HAVE NEVER MISSED A DEBIT ORDER!!

<p>I have been a customer with Telkom mobile for the last two years and never had any bad service or skipped any payments.I received my statement for the payment for August and I saw that the payments is going of twice.So I queried it and nobody helped me with the issue.I went to 2 Telkom stores and phoned the call center where nobody was able to assist me in this matter.So the debit order went of Yesterday and it TOOK a double PAYMENT and I have NEVER IN MY LIFE MISSED A PAYMENT.I want my money back ASAP!!</p>