RB
Rudolph B
1 reviews | Active since Oct 2015
11 Mar 2016, 10:53
Double payment still not refunded!
I made a payment for my LTE account and the debit order was taken off my account. I am still waiting for the refund and the next debit order is due in 4 days! Please pay me my money back. I reported this on the 29th of Feb.<br> SM206507<br> <br> Fin account number: ***<br> 19 digit ref number:***
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Telkom's replyOfficial
11 Mar 2016, 11:25Hello RudolphBorman,
Apologies for the inconvenience. This matter will be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the inconvenience. This matter will be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply11 Mar 2016, 11:25
Official
Hello RudolphBorman,
Apologies for the inconvenience. This matter will be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the inconvenience. This matter will be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,