DOUBLE DEBIT BANK CHARGES

<p>Many customers including myself were double debited on the 9th January 2017. I received an sms yesterday to say that I will be refunded in 24-72 hours. Will Telkom also be covering the exorbitant bank charges for this unauthorised debit order? This unauthorised debit order resulted in my account being left with a negative balance and because of this I will be incurring extremely high bank charges for which I should NOT have to be liable as this was an error on Telkom's part.</p>