Double Debit

<p>Telkom has double debited my account this month - January 2017.</p> <p>I have a strict budget that I adhere to. I make sure that all my debits are covered each month and payments made on time.</p> <p> </p> <p>I spent more than 30 minutes on the phone trying to get hold of someone to find out why.</p> <p>When someone eventually answered I was told that it was due to a technical error as some customer's accounts were not previously debited / paid. And so, a whole bunch of people were debited again, but they themselves are not sure how wide the scope is.</p> <p> </p> <p>Why should loyal and reliable customers be forced to fork out more money than they are required to pay?</p> <p>Telkom needs to sort this out ASAP.</p>