ZH
Ziyaad H
1 reviews | Active since Feb 2015
02 Nov 2015, 11:29
Double Debit!!
Telkom double debited my account. Cannot even get hold of anyone in accounts. When I get hold of someone, I get put on hold and the person cannot explain it. Who is going to pay for my bank charges if I reverse it. Not everyone in SA is millionaires. I want a resolution ASAP please. Only when we come to hellopeter do you seem to resolve anything.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
02 Nov 2015, 11:45Hello ZiyaadH10,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163338.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163338.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply02 Nov 2015, 11:45
Official
Hello ZiyaadH10,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163338.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163338.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,