Double Charging

I am got double charged on my data and the technical team didn't see anything wrong with how I am being charged, how competent of them. Close to 1 GB expired as a result of charging my top up bundles and contract bundles...

To top up to that, the latest agent I dealt with had a bad attitude, when I wanted to escalate the call she gave me an excuse that there no supervisor on duty, how the **** does Telkom operate a call centre without a supervisor on duty? Moreover, the supervisor's manager couldn't take my call, S/he only take important calls only I presume, customers are not that important. Customer satisfaction is not important to Telkom I presume.

If you are planning to do business with Telkom, I would edge you to think twice about the decision you are about to take. Rather pay an extra bit and get better service.