LB
Lee B
1 reviews | Active since Mar 2011
10 Dec 2017, 13:25
double charging
I updated my Telkom line to a 20 mb/s line and Telkom still continues to charge for both subscriptions. they told me its normal, is it normal to ***** from your customers. its two months in total that I'm paying for two services
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
23 Dec 2017, 10:15Good day ,
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply23 Dec 2017, 10:15
Official
Good day ,
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
LB
Lee B's updateReviewer Update
09 Jan 2018, 18:54very sad. still have not received any feedback if this has been resolved
LB
Lee B's update09 Jan 2018, 18:54
Reviewer Update
very sad. still have not received any feedback if this has been resolved
LB
Lee B's updateReviewer Update
17 Jan 2018, 09:36still no solution form you telkom. I really wish there was an alternative as I would cancel my service with you in a heartbeat.
LB
Lee B's update17 Jan 2018, 09:36
Reviewer Update
still no solution form you telkom. I really wish there was an alternative as I would cancel my service with you in a heartbeat.