1 reviews | Active since Jan 2017
Double charged for 4 months on my account and being charged for a contract I don't own and they do am nothing about it
<p>Dear Telkom Mobile, I'm utterly disgusted with the service I have revived from you. I have been on a call for 38 minutes this morning waiting for a manager to explain that you have double charged me for my wife's contract for 4 months in a row as well as charging me for a Samsung contract which we don't own and I have not signed for and you just put the phone down. Let me in lighten you that I have phoned numerous times over the past months trying to explain this to your *********** staff but to avail. You probably going to comment on this saying I must DM you all the details which I'm not going to explain my self again so you can follow up just as I have heard from your accounts department countless times. I will cancel my contract with you as I don't do business with ******. I will not recommend you to anyone as I don't want my friends to be done in by *******. I guarantee you if I had not paid last month you would of phoned me for your money but when you get called to stop double charging and charging for a contract I don't have you always got excuses just like yesterday and this morning. You should be ashamed of your selfs. </p>
Hello
i wish I could change the the complaint to a complement but unfortunately I can't, I have been double charged again this month, oh wait hang on listen to this not only doubly charged but been debited twice this month????? Where have you ever in your life heard of that?? On the 1st of this month and the 15th.. please get someone to call me to sort this out I have not been reembersed my money from September 2016 yet that's 5 months for over charging and you simply do nothing nothing nothing about it... I'm telling you I have phone the stupid call center over 100 times asked to speak to a manger 5 times now and still waiting for 1 of them to phone me back as promised and been in to the telkom shop 4 times and nothing nothing nothing has been done.. this is going on to 702 talk radio I'm telling you. You should be ashamed. All I hear is a case is being opened all the flippen time.. I'm so upset and irritated. I need to speak to a manager or someone higher
Hello
i wish I could change the the complaint to a complement but unfortunately I can't, I have been double charged again this month, oh wait hang on listen to this not only doubly charged but been debited twice this month????? Where have you ever in your life heard of that?? On the 1st of this month and the 15th.. please get someone to call me to sort this out I have not been reembersed my money from September 2016 yet that's 5 months for over charging and you simply do nothing nothing nothing about it... I'm telling you I have phone the stupid call center over 100 times asked to speak to a manger 5 times now and still waiting for 1 of them to phone me back as promised and been in to the telkom shop 4 times and nothing nothing nothing has been done.. this is going on to 702 talk radio I'm telling you. You should be ashamed. All I hear is a case is being opened all the flippen time.. I'm so upset and irritated. I need to speak to a manager or someone higher
Hello
i wish I could change the the complaint to a complement but unfortunately I can't, I have been double charged again this month, oh wait hang on listen to this not only doubly charged but been debited twice this month????? Where have you ever in your life heard of that?? On the 1st of this month and the 15th.. please get someone to call me to sort this out I have not been reembersed my money from September 2016 yet that's 5 months for over charging and you simply do nothing nothing nothing about it... I'm telling you I have phone the stupid call center over 100 times asked to speak to a manger 5 times now and still waiting for 1 of them to phone me back as promised and been in to the telkom shop 4 times and nothing nothing nothing has been done.. this is going on to 702 talk radio I'm telling you. You should be ashamed. All I hear is a case is being opened all the flippen time.. I'm so upset and irritated. I need to speak to a manager or someone higher
Hello
i wish I could change the the complaint to a complement but unfortunately I can't, I have been double charged again this month, oh wait hang on listen to this not only doubly charged but been debited twice this month????? Where have you ever in your life heard of that?? On the 1st of this month and the 15th.. please get someone to call me to sort this out I have not been reembersed my money from September 2016 yet that's 5 months for over charging and you simply do nothing nothing nothing about it... I'm telling you I have phone the stupid call center over 100 times asked to speak to a manger 5 times now and still waiting for 1 of them to phone me back as promised and been in to the telkom shop 4 times and nothing nothing nothing has been done.. this is going on to 702 talk radio I'm telling you. You should be ashamed. All I hear is a case is being opened all the flippen time.. I'm so upset and irritated. I need to speak to a manager or someone higher