ER
Elizabeth R
1 reviews | Active since Aug 2010
02 Apr 2015, 05:55
Double charge
I queried a double charge on my account for an extra jack installed. The query was escalated. Then NOTHING further heard. Paid my account minus the double charge. Please explain.
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Telkom's replyOfficial
02 Apr 2015, 14:00Hello Winsen,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM100919.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM100919.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
Telkom's reply02 Apr 2015, 14:00
Official
Hello Winsen,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM100919.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM100919.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,