AM
Adivhaho M
1 reviews | Active since Sept 2018
21 Sept 2018, 09:23
Double charge
I have been using telkom for almost a year now but suddenly last month they double charge me saying that is my limit spend where I have explained to them when I open a contract that MY LIMIT SHOULD BE ZERO. They cant even explain to me how the 1Gig they give me every month that used to last me the whole month suddenly finishes in 2 days?
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Telkom's replyOfficial
06 Oct 2018, 09:29Good day
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We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply06 Oct 2018, 09:29
Official
Good day
***
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,