DOUBLE BILLING ON ONE CONTRCT

Hi Telkom Mobile,<br> <br> On 11.01.2016 I purchased a Huawei P8 Lite on contract from your Parow Centre store in Cape Town.<br> I requested that that my existing Telkom number *** be used for the contract only to find out a new number *** has been used to activate the contract.<br> <br> A query was sent to Telkom mobile head office in the store to Activate the *** and deactivate the ***. The *** was activate but the *** was never deactivated, therefore as I speak there are two contracts under my name deducting money from my bank account.<br> <br> I have visited the store and called the head office several times but all I get is we will get back to you so wait but is almost three months now no feedback.<br> <br> The second debit order for of R266.35 which I did not sign for &amp; was not made aware of about has bounced and I am paying a fee of R115. <br> <br> I kindly request that Telkom deactivate this *** and refund the bank charge of R115 into my bank account with immediate effect.<br> <br> Kind Regards,<br> Gabriel