GB
Gerhardt B

1 reviews | Active since Mar 2017

13 Apr 2017, 08:21

Double billing

<p>I cancelled my telkom service. Everything. Ive paid my final bill. And yet you send me another bill for 1 - 8 April? (this was paid in the previous invoice, I checked) This is just a message to let you know that I have paid and sending me double bills is really in poor taste. Compare the invoice you sent me today and the previous invoice, then you will see that you are trying to fool me. Since I have proof I most likely dont even have to bother.</p>

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Replies (1)
Telkom
Telkom's reply13 Apr 2017, 15:19
Official

Hello GerhardtBwr

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.

Regards
Noleen
Telkom Social Media Team.


Best regards,