1 reviews | Active since Jan 2014
double billing!
telkom canceled my line 2 months ago, without my permission, now after 1,5 month of struggle i got it back on agian, now telkom want to charge me double for last month, which i could not even use the line for half of the month,<br> <br> i phoned accounting and they say i have to pay, i refuse to pay for this because i did not tell telkom to terminate my line!! ive already paid 1 account for September, im not going to pay another one for the same month,<br> <br> what kind of a place bills a person twice, on the same line, in the same month, how messed up is your service??<br> <br> call me as soon as possible, I am not going to pay double, ive already had too much of an headache with Telkom, i just want this over!<br> <br> CALL ME AS SOON AS POSSIBLE, DO NOT JUST SEND ME A RESPONSE WITH A REF NO!! THAT IS NOT HELPING ME!!!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM134361 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM134361 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
