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llewelyn M
1 reviews | Active since Mar 2009
29 Dec 2015, 15:15
Double billed twice
Hi I have been billed double my contract amount for the second time in one month. I have made a complaint about this before and the agent said i wouldn't be billed for December now this is happening again.
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Replies (1)
Telkom's replyOfficial
29 Dec 2015, 17:47Hello lewelyn,
Thank you for taking our call.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: SM182255
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for taking our call.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: SM182255
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Telkom's reply29 Dec 2015, 17:47
Official
Hello lewelyn,
Thank you for taking our call.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: SM182255
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for taking our call.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: SM182255
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team