Double Billed: Still receiving previous contract bill in conjunction with new one.

TELKOM approach me to switch from LTE Bussiness Hours to Home Fibre Nework. I explained that it can only done in about a years time as I'm still on LTE Contract. The sales person explained that it (LTE) can be terminated for the home fibre network. I said that I do not think so as I know penalties will apply for termination. To which he rep**** that penalties will get suspended. I agreed but ask for a smooth switch over. I received the fibre and switched over on 10 August- everything is working well. BUT my LTE was never cancelled and I received a bilI. I had to go to Telkom shop to log a call for it to be cancelled seeing that I've received a bill at the end of July for the LTE. I'm now getting billed for both services even though in the meantime they have terminated the LTE LATE!. For which I recieved Bil at the end of July; August and September. For the Fibre I've receive the first one to be paid at 10 Sepember (1 Month since the Switch over. Can this please be sorted out and can I be reimbursed for at least end of August and the end of September debit orders that went through. I am sure that you will find all the relevant info on your system. and will therefore be able to determine the switchover date. For your informtion the account numbers in question is (OLD LTE: *** and NEW FIBRE: ***) As I'm a pensioner I really could not afford this. Thank you for listening and correcting this blunder. Understandably people are working from home which made all this a challenge.