DOUBLE BILLED AND NO CORRECTION !!!
I have sent you an e-mail on 2015/02/06 and sent 3 (THREE) requests for URGENT feedback. As well as a follow-up on Hello Peter - Today is 2015/02/20 and I have NOT had any kind of communication from you or anyone at Telkom regarding the ADSL OVERcharged during 28 Aug 14 - 17 Sep 14.<br> <br> You are VERY quick in DEMANDING payment for DOUBLE charges but don't even bother to reply to communication from the public ---- PATHETIC service !!!<br> <br> PLEASE RESPOND WITHOUT ANY FURTHER DELAY !!!
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Telkom's replyOfficial
20 Feb 2015, 17:30Hello SalomeMagerstein,
Thank you for making contact.
Be advised that we are looking into this matter with further investigation underway and feedback to follow.
We do apologise for the delay.
Your ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
Be advised that we are looking into this matter with further investigation underway and feedback to follow.
We do apologise for the delay.
Your ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply20 Feb 2015, 17:30
Official
Hello SalomeMagerstein,
Thank you for making contact.
Be advised that we are looking into this matter with further investigation underway and feedback to follow.
We do apologise for the delay.
Your ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
Be advised that we are looking into this matter with further investigation underway and feedback to follow.
We do apologise for the delay.
Your ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team