BN
Bruce N
1 reviews | Active since Jun 2017
25 May 2018, 09:23
Double Billed!
I’m Sick and tired of going back and forth with Telkom! They still double bill me. I called the customer care and I was on hold for whole 10 minutes. Are you telling that everybody is that busy so early!!? Unless ofcos customers are also just getting pathetic service from Telkom. I need someone to call me urgently regarding this!
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Telkom's replyOfficial
06 Jun 2018, 09:49Hi Bruce
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
Telkom's reply06 Jun 2018, 09:49
Official
Hi Bruce
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,