Double bill since September 2015

Since September 2015 to date I have been billed for two lines. I moved from my previous premises since the 15th of September. I had done a telephonic request - Ref.no ***A.I have confirmation from the 11th of September of the cancellation documentation and disputes on my account. The lines in question are *** and the line now suspended which is the one I am paying on a monthly basis is ***.<br> <br> I received a call from the Mandisa from Durban office on the 23rd of December and I paid the R1130.00 as requested and then got an sms today to say my account is suspended.<br> <br> Telkom is really *********** and I need my line uplifted ASAP as this is rediculous