Double bill for 3 months

Item: Telkom
Rating: 2
Author: Wayne O

I moved in may and took over the line at my new place, I cancelled the line at the old place at the beginning of April already. I have been into the store at canal walk about 4 times about this and i just got my new bill where I am being charged into august. this is not acceptable. I have had it. and I am reconsidering whether or not its worth having ADSL.

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Replies (1)

Telkom's replyOfficial

11 Jul 2015, 13:46

Hello youroliver,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM124804

Regards
Narriman Lalla
Telkom Social Media Team

Telkom's reply11 Jul 2015, 13:46

Official