Dooped by Telkom

We went to Telkom to renew our contract as we have been quite satisfied with their service thus far, however we soon realised how we were dooped by staff at Telkom Clearwater Mall. One of their sales consultants, JOHAN, failed to inform us of the free cellphone that accompanied our deal. Online it states that if we purchase an S9 we would receive a free cellphone. This deal has been available a week before we renewed the contract. However when we went to Telkom they had no clue about this deal and so we accepted this fact. A day later we returned to Telkom as the deal was in fact still valid and they stated that the deal was "maybe" online only. Nowhere on their website do they state that the it is only an online deal. The staff at Telkom seem perfectly complacent with the fact that they TAKE ADVANTAGE of their customer, and play ******** when customers complain. I am extremely disgusted with their lack of help and smugness. I am even willing to take them to task with the Consumers Protection Act.