JS
Jaco S
1 reviews | Active since Jul 2011
01 Feb 2015, 07:18
Dont waste your time with a \well known"company t"""
Me and my fiance moved October 2014 in our new home in doornpoort PTA. We used Telkom in Cape town with NO complaints. SINCE we moved our adsl line gave us problems. Ecerytime we wait minimum 1-2weeks for someone to come out, where we say how urgent it is. Okay so that is the one thing. NO service like they advertise. The other thing is, now we wait almost 2 weeks for service and then we pay the full amount end of month, where the consultant says you will only pay the amount worked out on the days the internet was on. This is pathetic service! i dont even want to go on about how long you must wait to get through on the call centre. I am beyond angry! Pathetic!
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Replies (1)Telkom's replyOfficial
02 Feb 2015, 14:21Hello Jaco S,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85104.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85104.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Telkom's reply02 Feb 2015, 14:21
Official
Hello Jaco S,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85104.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85104.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
