1 reviews | Active since May 2017
DONT USE TELKOM - WORSE SERVICE PROVIDER IN SOUTH AFRICA
To quick to offer a product and not provide a service, you are constantly put through to *********** staff that haven't got the first clue on assisting a customer. It seems like managers try very hard to stay out of customer queries. Biggest Bunch Of ***** and Unhelpful staff you will ever come across in your life. I have a long list of communication just to move from ADSL to Fibre up until today we are going in Circles. The staff can not understand the most simple things. Once the Lockdown is lifted i intend on investing as much as it takes to ensure that the staff that was involved in my query is taken to task so that no other customer as to under go the stress i have been put through due to Extremely poor management. Disciplinary should start from the top down.
SO MANY UNHAPPY CUSTOMER YET NOTHING GETS DONE HOW IS THIS POSSIBLE IS THE TELKOM SERVICE A JOKE OR NON EXISTENT.
NOT A SINGLE MANAGER TO BE FOUND.
SENIOR MANGERS OF TELKOM SHOULD BE TAKEN TO TASK FOR THE LACK OF INVOLVEMENT IN SORTING THEIR CUSTOMER QUERIES OUT.
OVER 20 EMAILS AND STILL NO SOLUTION.
SO MANY UNHAPPY CUSTOMER YET NOTHING GETS DONE HOW IS THIS POSSIBLE IS THE TELKOM SERVICE A JOKE OR NON EXISTENT.
NOT A SINGLE MANAGER TO BE FOUND.
SENIOR MANGERS OF TELKOM SHOULD BE TAKEN TO TASK FOR THE LACK OF INVOLVEMENT IN SORTING THEIR CUSTOMER QUERIES OUT.
OVER 20 EMAILS AND STILL NO SOLUTION.